Job description

We are RST Coffee Holdings LLC, a franchisee for Black Rifle Coffee Company. We are hiring for Shift Leads in our Moore and N OKC stores. Black Rifle Coffee Company, a veteran-owned company serving premium coffee to people who love America. We have a passion for coffee, the veteran community, dogs, the outdoors... in short, if it makes our country awesome, then we love it. Our customers always come first, because without them we would have nothing. They have our eternal gratitude for that. We sell awesome coffee and make goofy videos, but the beating heart of Black Rifle Coffee is really in giving back — it's about serving those who serve us. That means supporting the military, veteran, and first responder communities in the ways we know best. As far as the folks who work here, we value integrity, innovation, radical transparency, a crazy good work ethic, and a deep love for our country and each other.

THE ROLE

Black Rifle Coffee Company is experiencing explosive growth and seeks to hire Shift Leads who will assist the leadership team in executing store operations during scheduled shifts. This person will delegate tasks to associates and help create and maintain a positive customer experience.

Locations:

1909 S Telephone Rd Moore, OK 73160

14215 N Pennsylvania Oklahoma City, OK 73134

Availability: Flexible

Pay: Hourly $14 plus tips

YOUR TASK

• Provides high level of customer service, trains staff to perform quality customer service
• Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned.
• Provides clear, specific, timely and respectful coaching and feedback to associates on shift to ensure operational excellence.
• Anticipates customer and store needs and responds as needed
• Follows Black Rifle Coffee operational policies and procedures
• Keeps an open line of communication to the General Manager
• Follows health, safety and sanitation guidelines for all products
• Provides quality beverages and food products consistently for all customers

Supervisor Responsibility

• 5+ years’ experience in customer service
• 2+ years of retail supervisory experience preferred

Your Benefits

• Employee Discount on BRCC products
• Free beverages while on shift
• Please note that only Full Time, W2 Employees are eligible for benefits
• Comprehensive medical, dental & vision package
• American values-based culture built on freedom, integrity, accountability, respect, love, and commitment to serve those who have served.

BRCC is an equal opportunity employer. Applicants will receive consideration for employment without regard to age, sex, race, color, religion, national origin, genetics, disability, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. All selected candidates will be required to submit to a pre-employment background check.

Job Types: Full-time, Part-time

Pay: $14.00 - $19.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Vision insurance

Experience level:

• 1 year

Restaurant type:

• Café
• Coffee shop
• Fast casual restaurant
• Quick service & fast food restaurant

Shift:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Oklahoma City, OK: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Which of the locations, Moore or N OKC are you applying for?

Shift availability:

• Day Shift (Preferred)

Work Location: One location

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