Student Experience Navigator

Full Time
Des Plaines, IL 60016
Posted
Job description
Location: Des Plaines, IL Category: Staff Posted On: Thu Sep 1 2022 Job Description:

Basic Function and Responsibilities:

This position works directly with Oakton students, both Career and Technical Education (CTE) and transfer-focused students, particularly who are disproportionately impacted by systemic barriers, acting as a resource liaison and providing support with the intention of ensuring credential attainment. This position works collaboratively with faculty, internal departments, and external partners. Provides direct service to students, as well as researches, develops and coordinates programming aimed at identifying and overcoming barriers to completion for students including those who are part of special programming (i.e. Emory Williams Academy, work-based learning programs, Skokie Health/Human Services workforce initiative, etc.).


Characteristic Duties and Responsibilities:

  • Provide support to students in collaboration with their assigned academic advisor in order to accelerate their coursework toward a credential.
  • Recommend and implement high impact practices for students that reduce opportunity gaps and increases persistence and completion, especially students disproportionately impacted by system barriers.
  • Develop and maintain a positive and effective relationship with internal departments such as the Office of Access, Equity, & Diversity, Business and Financial Aid Services, Advising Services, Wellness Center, Education Foundation, Research and Planning, Learning Center, and Admissions, for the purpose of aiding students in making connections with aforementioned departments.
  • Act as liaison and main point of contact between students and support service opportunities both internal and external including but not limited to the Caring Closet, Counseling Services, Food Pantry, housing insecurity resources, etc.
  • Identify systemic barriers to student enrollment and success via student needs assessments and collaborate with internal and external partners to develop mechanisms to overcome such barriers (workshops, group mentoring sessions, etc.)
  • Work collaboratively with faculty to support students as they enter, navigate, grow and transition in and out of Oakton. Inform both faculty and students of available resources.
  • Work closely with identified student clubs and organizations for the purpose of effective communication targeting them about student success opportunities.
  • Develop partnerships with existing campus initiatives serving traditionally underrepresented student populations (i.e. TRIO, Service Learning, Financial Aid, WIOA, Perkins, etc.) for the purpose of connecting to these available resources.
  • Represent the College in Community Facing Events geared toward fostering student experience including entering the College.
  • Perform other job-related duties as assigned.


Job Requirements:


Qualifications:

  • Bachelor's degree required in Education, Work Force Development, Counseling, , or related field or equivalent combination of education and experience from which comparable knowledge and skills can be acquired as necessary.
  • One year teaching/counseling/programming experience with adult-aged students/clients required, preferably within a post-secondary environment.
  • Computer competence including Microsoft office suite, google suite.
  • Ability to develop and design new programs and activities.
  • Strong oral and written communication skills. Ability to professionally manage student confidential and sensitive information.


Additional Information:


Two positions available:

HOURS: MWF 10:00 am - 6:45 pm TR 11:00 am - 7:45 pm with some expectations to work on the weekends.

Monday-Friday 8:15 am - 5:00 pm with some expectations to work on the weekends.

SALARY: $54,712

Based on the needs of the college and with Administrator approval, some positions at the college may have remote or hybrid schedule options available. Please note, that during the 65 working day probationary period, employees are required to report to campus.

Oakton is accessible by public transportation.

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