Support Staff

Full Time
Newport Beach, CA 92660
Posted
Job description

South Coast Behavioral Health (SCBH), part of Aliya Health Group, a nationwide network of addiction treatment centers known for diverse, evidence-based programs for substance use disorders and co-occurring mental health disorders. With a highly personalized clinical approach to treatment and a full continuum of care, we provide clients the tools needed to build a life in recovery that’s enjoyable, fulfilling, and hopeful. Our nationally accredited treatment centers include Vogue Recovery Center, Footprints to Recovery, Royal Life Centers, and South Coast Behavioral Health.


Position: Support Staff | Full-Time Monday through Thursday 1230pm-830pm Friday 730am-4pm

Support staff are responsible for monitoring persons served during their treatment on campus and making sure that they attend their scheduled appointments. As an operations support staff member, the main duty is to ensure persons served are reporting to the appropriate level of care and completing their daily responsibilities while on campus. Also primarily responsible for the safe transportation of persons served.


Job Duties:

  • The Support Staff will strictly enforce and support person served rights and confidentiality of information as required by HIPAA, federal and California rules and regulations concerning the treatment
  • Support and implement SCBH philosophy with regards to all program components and maintenance of person served personal
  • Compliance with SCBH Driving Policy and driving requirements
  • The Support Staff will pick up and drop off people served at various
  • Inspects vehicles inside and out according to procedures
  • The Support Staff will fill out the gas log when fuel is needed. Keep all gas receipts and make sure the receipts are turned in immediately upon returning to campus location
  • Reports any emergency situations or accidents immediately to the supervisor according to company policies and procedures.
  • Ensure the vehicle is empty of trash upon returning after an outing
  • Ensure persons served attends group meetings
  • The Support Staff will review calendars to ensure Doctor’s appointments are met
  • Lay out snacks and refreshments for persons served prior to group
  • Enter mileage in the mileage log to and from locations
  • Transport persons served to residential facilities, sober livings, and corresponding appointments both on and off site, as needed
  • The Support Staff with assist with Inpatient and outpatient group hour tracking
  • Accompany persons served on outings, as needed
  • Facilitate groups as needed and complete group documentation in a timely manner
  • Responsible for urinary analysis of persons served as prescribed by doctor
  • Monitor point of care cups and report positive results to appropriate parties.
  • The Support Staff will process and label urine analysis before set cut off
  • The Support Staff will monitor and track urinalysis lab results on a daily basis and report positive results to Clinical Director, Admissions Director, Operations Manager, nursing team, and clinical
  • Supervise persons served while at campus location
  • Transport persons served as needed
  • Report persons served headcount to Chef for lunch, snacks, refreshments, etc.
  • The Support Staff is responsible for redirecting clients and making sure they attend all required programming
  • Responsible for managing schedules and groups within KIPU
  • Other responsibilities as needed

Qualifications:

  • Experience working in substance abuse and/or mental health field preferred
  • Excellent communication skills, both written and verbal
  • Strong communication skills, both verbal and written
  • Valid and current California Driver's License, at least 4 years of driving experience with clean driving


Required:

  • Proficient in HIPAA and strong adherence to code of confidentiality
  • Strong communication, organization, and interpersonal skills
  • First aid, TB clearance, and CPR certification within 30 days of employment

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