Job description
Technical Writer -Software/Healthcare
The Technical Writer provides support to the Customer Service and Product Development teams by collaborating with Product Analysts, Software Developers, and Customer Service, focusing on creating technical documentation to support changes to the software. The successful candidate should exhibit dedication to understanding team needs and how those relate to the overall goals for Visualutions and use that understanding to help move a product through internal testing and documentation from design, performance, testing, and release in conjunction with Quality Assurance.
As a Technical Writer at Visualutions you will:
- Learn Visualutions’ products purposes and functionality.
- Collaborate with the Director of Customer Service and Product Analysts to improve, develop, and execute processes and procedures for the product development release cycle. Report issues and trends in product functionality as needed
- Provide feedback to team members regarding written content for improvement to meet organizational standards.
- Publish end user documentation using Visualutions standards and industry best practices.
- Create and maintain thorough technical documentation for use internally.
Qualifications:
- Experience in technical writing (1-2 years), healthcare preferred
- Bachelor’s degree in English, Communications, or Business preferred
- Strong ability to deliver professional quality documentation of complex information that is clear, concise, and easy to understand
- Understanding of the product release processes
- Excellent oral and written communication skills
- Excellent proofreading and organization skills
- Excellent collaboration skills and ability to take initiative
- Proficient with Microsoft Office Suite
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- Bachelor's (Preferred)
Experience:
- Technical Writing: 1 year (Required)
- Healthcare: 1 year (Preferred)
Language:
- English (Required)
Work Location: Remote
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