Job description
Exceptional Customer Service Skills are key to this position, in person and over the telephone as this position is the first point of contact to the public. Performs routine billing, cash handling, posting, account verification and clerical duties. Employee receives, verify, and post all utility billing payments to customers accounts, which includes residential and commercial utility accounts. Compole, review, verify and enter all monthly water readings into the IMS utility billing system. Billing Specialist will be responsible for setting up new customer accounts, closing out old accounts, preparing daily cash reports, cash reconciliations and receipts verification at the end of each day. Data entry skills are essential to this job function, daily inputting of documents and understand basic bookkeeping techniques; prepare utility billing reports,maintain complete files on each residential and commercial accounts. Ability to maintain effective working relationship with employees and the public.
Job Type: Full-time
Pay: $15.50 - $16.00 per hour
Benefits:
- 401(k)
- Disability insurance
- Health insurance
- Life insurance
- Tuition reimbursement
Physical setting:
- Office
Schedule:
- 8 hour shift
- Monday to Friday
- Overtime
Ability to commute/relocate:
- Maitland, FL 32751: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Accounting: 1 year (Preferred)
- Microsoft Excel: 1 year (Preferred)
Language:
- SPANISH (Preferred)
Work Location: One location
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