Job description

JOB PURPOSE

Responsible for assisting employees in a friendly, courteous manner and maintaining accuracy with banks and accounts.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

• Ensures compliance with all applicable internal policies, procedures, gaming regulations and external agency requirements.
• Accurately balances assigned banks, processes markers, returned checks and pay out jackpots, counting gratuities, and other transactions in a courteously, timely manner.
• Verifies money drops and deposits money into appropriate accounts, pulls and counts mutilated money.
• Maintains the highest level of confidentiality.
• Initiates and maintains communication with subordinates, employees, management, and other departments in facilitating the flow of information throughout the property.
• Deals tactfully with employees when handling unexpected situations, finding solutions that ensure customer satisfaction with minimal financial impact on Casino operations.
• Communicates effectively with co-workers, management and guests.
• Performs additional duties and responsibilities as assigned.

JOB QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• High School Diploma or GED and some experience in banking or related field preferred.
• Prior cash handling experience.
• Must be able to respond calmly in crisis and stressful situations, including employee or guest conflicts.
• Must be able to enter data, read and interpret output from computer.
• Basic math skills including the ability to add and subtract two digit numbers and to multiply and divide by 10 and 100.
• Must have excellent guest service (internal and external) skills.
• Must be able to work any day of the week and any shift.
• Maintain a professional and even tempered demeanor in a high stress environment.

LANGUAGE AND COMMUNICATION SKILLS

• Ability to prepare, read, and interpret documents; write reports and correspondence; and speak and communicate effectively with individuals and before groups of people.
• Ability to compose grammatically correct documents.
• Ability to verbally communicate using appropriate English standards of language.

MATHEMATICAL SKILLS

Ability to accurately calculate figures and amounts and perform mathematical functions applicable to business needs.

LICENSING

Must be able to qualify for any and all licenses or permits required by local, State, Federal and/or Wyandotte Nation law.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

1. Ability to stand and use fingers throughout an eight-hour shift.

2. Ability to lift, push, pull, or carry 35lbs

3. Ability to function in a smoking environment.

4. Employee smoking is restricted to outside location and during break times.

5. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

6. The noise levels in the work environment are constant.

7. Ascend/descend flights of stairs to access office and break areas throughout work day.

8. Ability to sit, stand, and walk for entirety of shift as required to conduct normal assigned duties.

9. Efficiently function in an environment with blinking/blinding lights.

BENEFITS

• Medical
• Dental
• Vision
• 401(k)
• 401(k) Matching
• PTO

Job Type: Full-time

Pay: $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Holidays
• Weekend availability

Application Question(s):

• Are you 21 years of age or older?

Education:

• High school or equivalent (Preferred)

Experience:

• cash handling: 1 year (Preferred)

Work Location: One location

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