We are seeking a Body Shop Esitmator to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

• Handle customer inquiries and complaints
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services
• Provide accurate pricing and quotes for all vehicles.
• Prepare estimates from the customer's estimating system, including vehicle condition, body shop specifications, etc.
• Assign quotes to customers by phone or in person at their location; provide detailed price information on each vehicle (including cost of parts) as well as other pertinent information that may be needed to make an estimate.
• Perform pre-approval inspections with clients’ prioritization before making any final decisions for scope of work.

Qualifications:

• Previous experience in customer service, sales, or other related fields a plus
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

Benefits:

• Industry leading 401K plan with percentage match
• Low cost, excellent health, dental and vision insurance
• Promote from within, we have several dealerships statewide

SKILLS: Technical, Build Rapport, Communication skills, Customer service, Multi-Tasking, Body Shop Estimator, Troubleshooting, Detail oriented, Auto service & repair knowledge

BENEFITS: Medical, Dental & Vision Insurance, 401K, Life Insurance

The Crain Automotive Team is Arkansas' largest family owned and operated dealer group. We provide Arkansas with the best shopping experience for new & used vehicles and provide certified auto repair, service and maintenance for all makes and models, as well as, collision centers for body repairs. We also have RV and a new Powersports location that sells motorcycles, ATV’s, and watercraft. We have locations across Northwestern and Central Arkansas and are constantly growing. We do this by hiring the best and offering the most competitive pay plans, full benefits, 401K and life insurance. So if you are passionate about providing great customer service and this sounds like the place for you, we would love to hear from you.