Job description
Job Title: Customer Service Representative
Work Hours: Monday through Friday 8am - 5pm
Primary Job Function: Contact existing customers and neighbors for the purpose of scheduling service maintenance appointments, commercial service agreement appointments or sales appointments for comfort consultants. Assist Service department with customer retention.
Reports to: Service Manager
Required Qualifications:
- High school diploma or its equivalent
- Aggressive self-starter
- Fast learner
- Professional phone skills
- General sales skills and aptitude
- Customer service knowledge with strong follow up skills
- Excellent communication skills
- Conduct self in a professional manner at all times
- Able to work flexible schedule that may include weekends
Qualifications desired:
- Strong interpersonal skills
- Energetic personality
- Well organized and ability to work independently
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- On call
- Overtime
Ability to commute/relocate:
- Hauppauge, NY 11788: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: One location
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