Job description
Who we are...
Acqueon's conversational engagement software lets customer-centric brands orchestrate campaigns and proactively engage with consumers using voice, messaging, and email channels. Acqueon leverages a rich data platform, statistical and predictive models, and intelligent workflows to let enterprises maximize the potential of every customer conversation. Acqueon is trusted by 200 clients across industries to increase sales, drive proactive service, improve collections, and develop loyalty.
At our core, Acqueon is a customer-centric company with a burning desire (backed by a suite of awesome, AI-powered technology) to help businesses provide friction-free, delightful, and referral-worthy customer experiences.
We are we looking for...
Acqueon is actively looking for FSI sellers who have at 5+ years in the Cisco, AWS, Twilio or NICE/InContact ecosystem, are generally subject matter experts in all things contact center and exposure to Banking, Financial Services and Insurance domain. We are looking for Sales Directors with ambitions to develop 5x sales funnel by region by building deep relationships with Financial Services clients to sell new, greenfield logos and mine the existing install base for cross-sell & upsell opportunities.
As a Sales Director in Acqueon you will….
- Develop and manage territory prospect accounts in the West & North-West regions of the US with a focus on new logo acquisition and new sales
- Ability to Land and expand on an allocated install base and generate, track and close pipeline through methodical farming approach of building and nurturing customer relationships.
- Understand and be able to effectively communicate the benefits of Acqueon products and solutions, at all levels, to prospect clients in the BFSI industry.
- Continuously learn about Acqueon offerings, successes, and business ecosystem in order to share and bring insights to clients
- Develop and perform strategic prospecting activities to generate pipeline and grow territory.
- Develop strong internal working relationships with key stakeholders across Pre-Sales, Customer Success, Professional Services, Marketing, and Product to create solutions for prospects that drive new revenue.
- Using Salesforce effectively perform sales forecasting in a monthly, quarterly and annual planning rhythm for your accounts with high levels of predictability, quality and accuracy
As a Sales Director in Acqueon you will need….
- Selected candidates should have subject matter expertise in Customer Experience and Contact Center offerings,
- Proven track record in delivering successful customer outcomes, and new customer acquisition (preferably in BFSI industry) in a Contact Center ecosystem
- Understanding of the BFSI industry; Retail Banking, Consumer Lending, Marketing, Sales, Services, Collections.
- Proven ability to land and expand in the acquired customer base, with methodical Account planning, mapping with an approach to build and nurture client relationships
- Functional Knowledge of:
- CRM, case management systems
- Contact center infrastructure, Premise & Cloud
- Proactive, outbound customer engagement/Campaign Management
- AI, CDP, and Analytics
- Self-service, AI/agent assistant, and virtual agent
- Omni – Channel Communications
- Strong solution selling background
- Ability to create relevant use cases in the clients specific industry; Retail, Marketing, Lending etc.
- Lead complex sales cycles from opportunity identification through evaluation, contracts, deployment and adoption
- Collaborate with dedicated Acqueon BDM resources to target sellers, specialists, and prospects
- Legitimate and proven self-starter. Highly motivated to jump in and get things done.
- A proven track record of success and overachievement in winning opportunities and quota attainment
- Highly referenceable previous/current customers
- Excellent leadership and communications skills required. High comfort level working with all levels of an organization, including C-suite.
This is an excellent opportunity for those seeking to continue to build upon their existing skills. The right individual will be self-motivated and a creative problem solver. You should possess the ability to seek out the correct information efficiently through individual efforts and with the team. By joining the Acqueon team, you can enjoy the benefits of working for one of the industry's fastest growing and highly respected technology companies. If you, or someone you know, would be a great fit for us we would love to hear from you today! Use the form to apply today or submit your resume.
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