Job description

Role :- VMware Consultant

Location:- Hartford, CT – Onsite

Job Description:-

Specific Experience and Services Required:

• Must possess superior oral and written communication skills.
• Significant understanding of technologies, such as Widows Server 2016, VMware Horizon Client, Cisco File Storage, Cisco switches, VOIP.
• Working knowledge, administration, implementation and configuration of VMWare ESX server and Virtual Center is required.
• Assist with Microsoft SCCM system configuration and training.
• Handle server administration, adding hosts, configuration and installation issues with Windows Server 2016 and VMWare vSphere Enterprise servers.
• Perform operation such as onboarding of new users, monitoring, trouble shooting of user accounts and about account status through the appropriate permissions groups and O365 TEAM.
• Assist with the documentation of processes and procedures for both individuals and groups.
• Ensure that all customer email and support ticket inquiries, requesting assistance or user access and account maintenance are immediately resolved.
• Handle support issues remotely via phone, web team interactive session, or remote support software tools.
• Triage user functional questions that cannot be addressed to the appropriate staff as needed and provide follow-up to ensure issues are handled.
• Assist users with password resets and group membership.
• Assist with documentation and SOPs.

Thanks

929-579-7235

Job Type: Contract

Schedule:

• 8 hour shift

Work Location: On the road

Speak with the employer
+91 9295797235

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