CBM Systems L.L.C, a Marsden Holding Company, is a facility services provider with an unmatched reputation for operational excellence. We clean, sanitize, and service large and small businesses across the North Western United States. In a nutshell: we clean buildings… really well.

Are you devoted to providing excellent client service; a super safety captain; a visionary leader and coach? Then we want you! CBM has an immediate opening for an Account Supervisor for our commercial cleaning company! Join an essential company to service the buildings and facilities in your community. Learn new, practical skills and gain experience with on-the-job training. Join a team that makes you feel like family!

Job Skills/Requirements

Under the direction of the General Manager, is responsible for the daily maintenance of multiple facilities throughout Riverside to include direct supervision and training of cleaning associates, management of e-hub time and budgets. Supervises and coordinates activities of associates engaged in cleaning and maintaining assigned facilities.

Skills:

Able to perform the duties of supervised staff

Establishes and maintains excellent customer relations through daily contact and customer visits in assigned territory, taking all actions necessary to ensure completion and quality of required scope of work

Completes regular quality inspections of assigned accounts and acts appropriately based on results of the quality inspections

Provides accurate and timely information to human resources regarding current staffing and future staffing needs. Actively participates in recruiting process with recruiters and leadership staff

Holds regular feedback conversations with staff to discuss performance and development goals

Ensures all associates are properly trained at each assigned account with a focus on long term retention.

Maintain a safe work environment for self and employees by enforcing the company’s safety, recognition, and training programs

Handles administrative duties of assigned accounts to include, but not limited to: timekeeping, documentation of employee performance and safety, and maintaining inventory of necessary supplies

Commits to behave in compliance with the company’s values and Code of Conduct

Builds a culture of work safety and leads by example with one's own safe behavior

Treats co-workers with respect and approaches conflict with positive intent and professionalism

Asks questions to understand why we do what we do and how we do it - champions change when improvements can be made

Ensures one's own compliance with the company's published Operations Standards

Understand budget and labor costs of assigned accounts

Work with Operations Manager to operate effectively within established budget guidelines

Must have a coaching mindset and be a champion of your team

Clearly and effectively formulate directions for others, effectively conveying expectations and what success looks like.

The ability to think creatively and mobilize resources as necessary

Knowledge in scheduling and planning

Collaborative style with strong influencing skills

Possess personal qualities of integrity, credibility, and commitment to the organizational values

Knowledge of cleaning procedures and practices

Knowledge of commercial floor care and floor care products

Knowledge of safety practices

Good time management

Proficient written and verbal English communication

Strong employee and client focus.

Ability to work in a fast-paced environment with changing priorities

Required:

High School diploma or general education degree (GED)

2-3 years of commercial cleaning experience and/or floor care

2-3 years supervisory experience in a commercial cleaning or similar environment

Valid Driver's License

Preferred:

Associate degree or some college coursework in business management, facilities operations management, or similar area of study

Bachelor’s degree

1-3 years Supervisory experience

Experience in a mobile management role with responsibility for a decentralized workforce and multiple customers

Prefer experience working with a diverse population

Bilingual in two or more languages, with English being one of those languages

Physical Requirements:

Regularly required to walk, stand, use hands, and reach

Occasionally sit, climb, balance, stoop, kneel, crouch, crawl

Regularly lift and/or move up to 50 lbs.

Must be Covid-19 Vaccinated

Other:

Hours vary and typically occur outside of normal business hours, for example: 12:00pm to 8:30pm

Regular daily travel within assigned territory – this is a mobile position

Additional Information/Benefits

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan

Screening Requirements: Motor Vehicle, Criminal Background Check, Employment Verification